OmaAsuntosäätiö, service channel for residents

Manage your housing and home-related matters easily whenever it suits you. OmaAsuntosäätiö is Asuntosäätiö’s customer service channel, where you can submit fault reports, read notices and updates about your building, and notify us of alterations to your home. OmaAsuntosäätiö is available both as a web service and a mobile app.

Summary

• OmaAsuntosäätiö is Asuntosäätiö’s customer service channel, where you can submit fault reports, notify us of alterations to your home, and stay up to date with notices and announcements related to your building.
• OmaAsuntosäätiö is available both as a web service and a mobile app. OmaAsuntosäätiö is open to Asuntosäätiö residents with a valid housing agreement as well as applicants.
• Creating a user account for OmaAsuntosäätiö requires strong authentication using online banking credentials or a mobile certificate.

How to create an account in OmaAsuntosäätiö

1. Go to OmaAsuntosäätiö. OmaAsuntosäätiö is open to Asuntosäätiö residents with a valid housing agreement as well as applicants.
2. In the login window, click on the “Strong authentication” button and use your banking codes to authenticate yourself. When authentication is successful, you will see “Uusi käyttäjätunnus luotu ja lähetetty sähköpostiisi” text below the “Strong authentication” button.
3. Click the login link in the email you receive after completing the authentication process.
4. In the login window, click on the Change password.
5. You will receive an email with a link to change your password. The link is valid for 24 hours. If you don’t receive the e-mail, please check your spam folder and possible other folders.
6. After changing your password you will be redirected to OmaAsuntosäätiö. The email address and password will serve as your user credentials.

Have you already downloaded the OmaAsuntosäätiö app to your phone?