Checklist for new residents

The agent will tell you where and when you can collect the keys to your new home. The agent will also give you instructions on how to submit a notification of arrival. The information provided will be forwarded to the maintenance company. This way the maintenance company will be able to open the door to the apartment in case you have left the keys inside.

Please also remember to submit notification of your move to Posti and the Digital and Population Data Services Agency. You can do this easily on the Posti website. Also notify your changed address to newspaper and magazine publishers, the bank, insurance company and any other relevant parties.

As a resident, you must have home insurance that covers any damage to your movables. You can take out insurance from any insurance company.

In buildings fully owned by Asuntosäätiö, residents are covered by the AsumisPLUS group insurance against accidents that happen on the housing company’s premises and that normal home insurance does not always cover. The insurance is helpful, for example, if you have to move out because of water damage in the building, if the locks must be replaced because your key is lost or stolen, or if a resident slips in the yard and breaks a bone. Read more about the AsumisPLUS insurance (in Finnish).

Sign an electricity contract with the power company of your choice before moving in to ensure that you have electricity in your new home when you move in.

As a resident of Asuntosäätiö, you can make use of benefits that help your move. Learn more about customer benefits here.

We always carry out a condition assessment of apartments before a new resident moves in. We also hope that as a new resident you inspect the condition of your apartment right after the move and notify us of any faults of defects.

If you live in a right-of-occupancy home, report any faults or defects either in Kotikulma (in Finnish) or by calling our service number +358 94246 9333.

If you live in a rental home, use the inspection form to report your observations within one week of your move. The agent will provide you with the form after you have signed the contract.

If you did not agree on a parking space with the agent when signing the right-of-occupancy or rental agreement, you can contact the maintenance company to inquire about free parking spaces. The maintenance company also handles any sauna reservations in the housing company.

All our cable houses include either DNA or Elisa’s 25 M/bits broadband connection. In our antenna houses, we offer DNA 4G broadband to our residents at a preferential price. You can familiarize yourself with the benefit at Kotikulma (in Finnish). To check the operator at your building, enter your street address in the search field on the apartment search page. The name of the operator is indicated under the building information.

Further information about the internet connection is available on the operators’ pages: dna.fi/asuntosaatio or elisa.fi/asuntosaatio (in Finnish).

You can easily find the contact details for your building on the Contact information page. If you live in a right-of-occupancy home, you can also check the information in Kotikulma (in Finnish).

You can contact us by calling to our service number +358 94246 9333 to inquire about free parking spaces.

At Asuntosäätiö, the residence charge of all right-of-occupancy homes and the rent of most rental homes includes a broadband connection offered by either DNA or Elisa. You can check the operator by entering your street address in the search field on the apartment search page. The name of the operator is indicated under the building information. Further information about the internet connection is available on the operators’ pages: dna.fi/asuntosaatio or elisa.fi/asuntosaatio (in Finnish).

You can check the shared responsibilities table to see which household maintenance tasks you are responsible for and which of them Asuntosäätiö is responsible for.

Shared responsibilities table for right-of-occupancy homes

Shared responsibilities table for rental homes

You can file a fault report by calling our service number +358 94246 9333 that provides service round the clock and every day of the year. If you live in a right-of-occupancy home, you can also file the report in Kotikulma (in Finnish). In urgent matters, it is best to call and make a fault report.

If you live in a right-of-occupancy home, you can order an additional key through Kotikulma (in Finnish) or by calling our service number +358 94246 9333. Residents of rental homes can order an additional key through the service number.

The rules on smoking concerning your home, building and yard are described in the right-of-occupancy or rental agreement. Our newest right-of-occupancy and rental buildings are completely smoke-free. In smoke-free buildings, smoking is only allowed in designated smoking areas.

Our goal is to make all our apartments non-smoking in the future. We want to support the objective of the Tobacco Act, which entered into force in 2016, of ending the sales of tobacco and nicotine products in Finland by 2030. Further information is available on the Tobacco-Free Finland 2030 website