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Asuntosäätiö’s Code of Conduct

Our Code of Conduct

Asuntosäätiö is committed to responsible and ethically sustainable operations, the basic principles of which are set out in our Code of Conduct.

We comply with the ethical guidelines in all our operations. Our Code of Conduct guarantees the integrity and ethics of our business operations and is based on the values of Asuntosäätiö: customer-oriented approach, responsibility and fairness.

Customer-oriented approach

Our customers can count on us. Our actions and communication are open and truthful. We treat our customers equally. We do not make promises that we cannot keep. Business with us is efficient and pleasant. We develop our operations in the best interests of our customers. We regularly collect feedback from our customers and develop our products and services based on that feedback.

We respect each other

Asuntosäätiö takes care of the competence of its staff and of an encouraging and fair personnel policy.

We comply with employment legislation, collective bargaining agreements, fair employment practices, freedom of association and the regulations of the International Labour Organization (ILO) and internationally acknowledged human rights.

At our workplace, we do not tolerate any form of discrimination, aggressive or harassing behaviour, and we have clear policies and instructions to eliminate inappropriate behaviour in our personnel guidelines.

We are committed to ensuring that our operations are organised in a healthy, safe, ecological and sustainable way.

We take responsibility

In our operations, we take into account sustainability and responsibility from the economic, environmental and social points of view. We promote sustainable development in our operations.

We work with reliable business partners who take the environment and people into account, comply with applicable laws and are committed to ethical and responsible business conduct.

We follow the law

Asuntosäätiö complies with the law and the Code of Conduct in all its operations.

We demand the same of our partners. Wherever possible, we strive to act more ethically than required by regulations.

We respect our own and others’ rights, such as copyright, trademarks, trade secrets and patents. We comply with the laws and regulations that protect them.

We do not offer, give or receive bribes

Asuntosäätiö has zero tolerance for bribery and corruption. We are committed to working professionally, fairly and honestly in everything we do. We do not offer, give, receive or solicit bribes, or otherwise seek inappropriate gain.

We do not accept or give business gifts, rewards, meals, refreshments, entertainment or other benefits that may reasonably be considered unfair business incentives, that violate law or our guidelines or harm our reputation.

We avoid conflicts of interest

We avoid conflicts of interest that affect or could affect our ability to make impartial and fair decisions in our work. A conflict of interest may arise, for example, from a donation, sponsorship or a major contract. We maintain a related party data file and guidelines for related parties.

We are committed to fair competition

We are committed to ethical and fair competition. We do not influence purchase or sale prices or divide up the market with our competitors. We comply with competition legislation and consumer protection laws.

Protecting confidential information

We are committed to keeping confidential Asuntosäätiö’s business secrets and all other confidential information received in our operations.

In all processing of personal data, we comply with data protection legislation and instructions concerning the processing of personal data by Asuntosäätiö.

We protect the data against security threats and unauthorized and unlawful use in accordance with our policies and procedures.

We protect our reputation

We protect the reputation of Asuntosäätiö by acting in an ethical and transparent manner, ensuring good corporate governance.

We look after the property and resources of Asuntosäätiö. We understand that the property of Asuntosäätiö, including intangible capital, resources, facilities, buildings and equipment, is intended for business purposes. We do not use the property or resources of Asuntosäätiö for illegal or unethical purposes.

Our values, vision and mission lay the foundation for building our brand. Our communications are open and proactive. The products and services of Asuntosäätiö are presented truthfully in all marketing and communications materials. We do not make misleading statements and strictly follow the guidelines for responsible marketing communications.