28.07.2020

Updated instructions due to COVID-19 emergency conditions, starting from 1st of August

We have updated the guidelines of Asuntosäätiö Group after the coronavirus pandemic situation has been changed. We take the safety of our customers, personnel, and partners into account in all our operations. 

Our customer service number responds 24/7 

Our Service Centre serves customers 24/7. Our residents get all the help they need around the clock, seven days a week. The Service Centre assesses the situation and reports the issue to maintenance. A maintenance worker, such as a plumber or an electrician, comes by as soon as possible. 

  • Asokodit residents: 09 4246 9333 
  • Asuntosäätiö residents: 09 4246 9339 

The telephone service does not charge a service fee. Residents may leave a call-back request. 

Asokodit residents may also use our services via the Kotikulma service as usual. To log in to Kotikulma, click “Kotikulma” in the top right-hand corner on our website (asuntosaatio.fi). 

Shared saunas in normal use  

The shared saunas and sauna turns have been opened since 1st June. Also, communal sauna shifts will continue 1st of August. 

Residents in quarantine and their household members are not allowed to use the shared sauna facilities during their quarantine period. 

Enjoy the courtyard safely 

All shared resident facilities, such as club rooms, are available to residents. Please consider other residents and recommended safety distances when using shared facilities and courtyard areas. 

We request you continue to pay special attention to your hand hygiene. 

Resident activities will return in the autumn 

The postponed Spring resident meetings will be held in the Autumn. We will notify you of the meeting dates later. 

Repairs and renovations 

The urgency of repairs and renovations are assessed case by case and all measures are implemented based on the assessment. 

We have continued our planned comfort-improving renovations. We will notify our residents of these renovations case by case.   

Selling and renting apartments 

We welcome apartment applications via our website as normal. 

The customer service in Pasila will reopen on 3rd of August from Monday to Friday from 8 am. to 4 pm. 

New customers may contact us by filling in the contact form on our website or by phone 020 161 2280 on weekdays from 9 am. to 3 pm. 

The apartment showings will be conducted carefully by taking safety distances and necessary hand hygiene into account. Do not go to an apartment showing if you have even minor cold symptoms. 

Thank you for your co-operation!